This issue can lead to an accident if you dont attend to it promptly. Unplug each of the above connectors and inspect them thoroughly. However, theyre an indication that the brake is damaged. Now that you're ready to take charge of your ride, plan your next trip with our guide to your battery's range. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. Prepare your camera to record a video of working through the troubleshooting steps below. A common problem youll encounter is the breakage of the spoke in the rear wheel. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? Local manufacturing, of course, means local employees. So he designed a DIY electric bicycle conversion kit, which became known as the FUN kit. The process will require you to power off the bike, turn off the battery, discharge residual power, unplug a connector and inspect it (take photos of any signs of moisture, debris, or damage), carefully plug the connector back in, turn on the battery, and check if the issue is resolved when you power on the bike. Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). Now, of course, an American-built electric bike isnt made solely from American-sourced parts. The one and only solution for you is to replace it. Press Esc to cancel. Its pretty easy to reset a rad power bike battery. As an Amazon Associate, we earn from qualifying purchases at no cost to You! Rectify the connection error as I described earlier in the post. Remove the charger from the battery as soon as you see both a red and green light. If the LED is not blinking while paddling, the PAS is not working. But a repaired one cant provide the expected performance a new one offers. Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. This could be due to a damaged or overheated battery, or overcharging a battery. Send your tired or defective battery to us and we will take care of the rest. Again, avoid cheap batteries. If the battery isnt full, you might just need to give it more time. 3. Lets hear it for our batteries! Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. E-bikes have two notable components that are unique compared to a traditional bike batteries and motors and both can have a unique design from one to the next and a varying level of quality. Shop now. Keep it Cool, Not Cold. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Did another ride, battery died after ten minutes again, another 12 hour charged yielded the same results. Here is why the rad power bike stopped turning on. Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. Only true issue was loose spokes. The three situations described above represent the most common problems with external standard batteries. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. The company also takes advantage of the extreme level of control they have over the production process to outfit the bikes with the best components they can without pushing the price sky-high. Your email address will not be published. Battery level seems to fluctuate depending on use. I look forward to seeing more innovations coming out of the Electric Bike Company in the months and years to come and hope other companies can use them as an example of how with the right drive and ingenuity, e-bikes can still be built in the US. We have sent you an email with instructions to reset your password. This should go without saying, but you should never immerse or submerge either your battery or your bike in water or other liquid. The battery charger displays one red light and one green light when it is connected to the battery as she attempts to charge it, the same as when the charger is not connected to a battery. Who wouldnt want to bring their electric bike on a road trip? The battery key must be in the ON position to check the charge level of the battery. Additional $60 shipping & handling charge . Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. The Semi-Integrated Battery securely fits within the bike's aluminum housing and can be locked into place with keys included with your bike. Generally, the bikes are efficient and geared towards a greener globe. So, I decided to write this blog and contribute to this community. If I simplify, an ebike is nothing but a regular bicycle with motor assistance. As with any appliance, you should unplug your charger when youre not using it to charger your battery. Turn it to ON and try again. Turn it off, and remove the battery. Radpower bikes mostly come with both PAS and throttle assist systems. Rad should know about it. Our always-on services are here to support you daily. You need to inspect your bike to have the problem solved. they can store a lot of energy in a small amount of space good grammar. How do I reset my Rad power bike battery? And in my line of work, I must have unboxed well over a hundred e-bikes shipped from just about every corner of the world by now. Here, you might notice that the Rad UI Remote and Rad UI Display arent turning on. Why and How to Cut Bike Cable Without Cutter, Grip Shifter Hard to Turn? The e-bikes that make up Micahs current daily drivers are the $999 Lectric XP 2.0, the $1,095 Ride1Up Roadster V2, the $1,199 Rad Power Bikes RadMission, and the $3,299 Priority Current. The battery is the source that runs the motor. Firstly you have to check the battery and the connectors. More. If some new technology comes out, we dont have to find a way to integrate it into many different models, it will immediately fit all of our bikes because we design them this way from the beginning, Sean explained to me. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. Otherwise, get something durable and high performing. It happens when the motor cuts out from the source. Please select from the available assembly options, or update your delivery zip code. It appears when the battery is not charging correctly. Customize your ebike so it effortlessly fits into your lifestyle. In most cases, a new bike comes with a low spoke tension. Dec 7, 2022. caissiel. Let me explain. Well, you can change the acid water inside. Ebike Retail Sales & Service Centers | Rad Power Bikes Ebikes Explore our award-winning ebikes Our electric bikes have won more awards than any other brand from Electric Bike Review. Press the Charge Level button and check to make sure it is charging properly. Put the old controller back on the RR to trouble-shoot and that worked and zero errors after +350 miles. However, even under normal use, the PAS sensor connection might become loose with time. James Wilson of Obsession Bikes told Global News that lower-quality equipment usually causes concerns for their shop as opposed to items from Shimano, Bosch, or higher-quality e-bike brands. For instance, theyre more expensive than normal bikes, with some going to as high as $3,000. Electric Bike company is constantly trying to bring even more of the production in-house. Stay up to date with the latest content by, Electric Vehicle Price Guide best prices for dealers in the US, Having received an Electric Bike Company e-bike myself, Podcast: Tesla Investor Day news, Gigafactory Mexico, Rivian earnings, and more, Ford tripling F-150 Lightning, doubling Mach E production in 2023, Governor says Volkswagens new plant to build Scout EVs is coming to South Carolina, Tesla is deploying its first Supercharger V4, and its huge, Subscribe to Electrek on YouTube for exclusive videos. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. First of all, clean the PAS sensor. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. If the battery gets too old or exhausted, replace it. Whereas you can manually accelerate it by twisting the throttle. Only seems to charge fully intermittently. If you cant find a solution with these ideas, then review the battery instructions in your bikes Owners Manual. I hope you will get a solution. Best MTB Gear | Besides, the Rad help center is always there to help you. However, they come with some problems that make owning or purchasing them challenging. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). Related Article: Rad Power Bike Battery Not Charging (Do This FIRST!). If it doesn't work, find another one. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. Theyre sneaky like that. BRAIN noted that lithium-ion batteries, especially those specd on low-cost e-bikes can present a fire hazard and should never be charged unattended, e-bike experts say.. Want to get back up and running quickly? Nevertheless, we recommend you disconnect the battery from the power source and charger as soon as possible once charging is complete. (adsbygoogle = window.adsbygoogle || []).push({}); My first introduction to the Electric Bike Company actually came last year when I reviewed their flagship model. Wildfire Threat Closes Trails in New Mexico and New Singletrack 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS 3 Expert Tips to Improve Winter Mountain Bike Performance. Installed all 3 and got the same 30 maintain error every single time I engaged the PAS. Dont store or charge battery packs that have been damaged. This setup works for another 48v battery I have, and the Rad Power charger that . You will find a power button on the battery. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. Would amount to something if this were a road bike website. Its okay to plug in the charger right away, but it may take a few minutes for the charger to start working. Some batteries have one light, while others have two. Type above and press Enter to search. All sizes and ratings. Terms | Privacy. Having a new wheel built can help if you encounter such a problem. Check the battery monthly, and if necessary, use the charger from Rad Power Bikes to charge the battery to 75% charged. Now you can tighten the bolts and reinstall the grip. For example, lets say youre going out for your first ride after a big snow day. If you have one of these two types of batteries, read on. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. Squeal noises from brakes are usually annoying. Never open a lithium-ion battery pack. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. I walked away from that experience very impressed with the quality of the bike. Simply saying, the motor accelerates as hard as you peddle. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. So, rad power has a different fanbase. . Ann M. Apr 22, 2017 . Save my name, email, and site in the browser for my next comment. So, you can quickly know whether or not the battery has enough charge. Are your charger cords not working as intended? Brakes need lots of adjustments to maintain tightness. Having a professional to help you out would be a good idea. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: So here are the workable solutions to battery malfunction that a Rad-Power-Bikes e-bike may have. Keep a fire extinguisher nearby in the event the battery ignites something else. Remember to also give your battery some time to reach this optimal temperature zone. Just a hint to (hopefully) spiff up your journalism. That's scary. While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. It may not display this or other websites correctly. Salt has corrosive properties and high electrical conductivity. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. JavaScript is disabled. Not sure of there's something wrong with the battery on my radrunner or the charger. A simple rule of thumb is charging after every ride. Too much heat can land your battery in trouble, including major, irreparable damage. That helps ensure that we can update the bikes as quickly as possible. Follow these steps to find the source of your failure. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Before you waste hours online looking for a solution, here are a few simple things that may fix your battery-not-charging issue. Rad electric bikes have fuses. In a short time you will be back in the saddle with that eGrin everyone is talking about. Consider Replacing the Battery; if it is exhausted and stops charging itself. In time those processes can be shifted to injection molding, but Electric BIke Company is still growing, meaning 3D printing provides them flexibility for design changes and doesnt require the same investment as injection molded parts. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. If your Rad Power Bikes battery is unlike these two types, some helpful tips under "Checking for obvious fixes" may still apply. If you find any reasons for connection errors, try to fix them. But it wont be a real electric biking experience. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. Yes. document recommends a number of safety procedures. It blinks when you rotate the pedal. If the display or remote gets damaged, making a replacement is the best solution. Same case if it releases a voltage higher or clearly lower than normal. If the bike was left out in the heat or the cold, it will take some time to adjust after you bring it indoors. Its better not to risk it and to ride cautiously to avoid puddles or standing water. Some of the main cables that might be loose include: To correct the situation, begin preparing your Rad Power Bike for maintenance. You need to troubleshoot your bike and correct the problem in such a case. Disconnect the battery when it is done charging and store it in a safe place. Lets learn 5 reasons why the rad power bike not working and figure their solutions out. For this, a professional can offer the best assistance. With a high-capacity battery such as the one used in the Delfast 3.0, you may not need to charge so often. Keep your chain oiled and have regular tune ups for your derailleur system. Dedicated to building a perfect bike, for everyone. We offer full-service for Rad ebikes - all years and all models (subject to parts availability). Regular maintenance, like lubricating your chain, is always important but should be practiced more frequently when theres the possibility of salt or saltwater exposure. When not in use, keep the bike and battery stored together in a clean, dry, temperature-controlled environment between 50F and 77F. 2023 UpHomely by ISEE PUBLISHING STUDIO. Those builders receive the purchase orders from Electric Bike Companys front office, complete with a number of customization options offered to each customer, and then begin building the bike from the ground up, starting with the bare frame. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. The bikes are designed for commuting, city riding, transporting cargo, and off-roading. Singletracks may receive compensation for purchases made through any affiliate links in this article. In fact, it was the goal of bringing this type of transportation assistance to South Africa that originally got Sean interested in electric bikes nearly a decade ago, and thus would be a fitting way to complete the circle on his journey through the world of electric bicycle designing and manufacturing. This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. Ended up replacing the battery and track pad and it was as good as new. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. 2. Batteries may take 7-8 hours to achieve a full charge. Keep batteries stored in cabinet when not in use, Install a smoke detector near the battery charging station or storage area. Hydraulic disc brakes and a 750W geared hub motor help you conquer hills without breaking a sweat, while a semi-integrated battery makes recharging and storing your battery a breeze. Reports of fires ignited by exploding e-bike batteries have grown across the country, prompting warnings by fire departments and new user education. Yet the whole thing retails for just $699 and could conceivably turn a conventional beach cruiser or other standard bicycle into an electric bike with high-quality parts for under $1,000. Singletracks Merch | Ideally, you should follow the 30%-60% alternating rule described above. Here are some of the major points from Human Powered Solutions and the University of Washington: Another safety point: watch for signs of pressure building inside a battery. Widgets, Explore If they dont work, we offer solutions for a couple of common situations. The majority of Rad bike models use either one of these batteries and both able to be removed from the bike. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. You dont need to do anything! While getting a new battery, avoid cheap options. A day or two is not a cause for concern, but after a while, it starts to add up. Storage: Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other . They help the bike to protect the components from overload. For a better experience, please enable JavaScript in your browser before proceeding. Check to see if the connections are loose and need to be fully seated. Does anyone have information about these types of battery issues? While he enjoys building high-quality e-bikes, he knows that not everyone can afford a $1,500 or $2,000 e-bike. A few days later the battery swelled enough to crack the track pad from underneath. Use an official Rad charger when adding a charge your battery for the best results. I haven't left it plugged in after charging for a long time. If your Rad Power Bikes battery is unlike these two types, some helpful tips under Checking for obvious fixes may still apply. The Rad battery and charger are designed to work together. Here's what to do: You need to buy another charger. Before that, disconnect the throttle connector. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . Turn it off, and remove the battery. But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. What you should do: You will not be able to check the battery level unless the key is turned to the ON position. Search our extensive help center library or chat with an agent. Tune packages include our Basic Tune, Rad Tune, and Rad Overhaul. Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa. It is logically unusable. Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. They briefly flicker red before turning off. In case of a loose connection, unplug it and fix it well. There is also the possibility of contaminants within the battery due to improper manufacturing, according to the University of Washington, and it could lead to whats called a thermal runway where the organic electrolyte within the battery is vaporized, pressurizing the battery casing, and potentially leading to an explosion when the case needs to release pressure. Required fields are marked with *. From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. Your subtotal today is $-.--. The bike might fail to start due to the below reasons: Your bike might fail to start due to having an unreliable battery. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind. Now, check whether the sensor is in the correct position. This can be attributed to worn brake linings and fluid leaks. Here are some of the major points from Human Powered Solutions and the University of Washington:. 2023 UpHomely by ISEE PUBLISHING STUDIO. You should either replace the linings or make a simple brake adjustment. So, when you say rad power bikes are not working, it means there is an error on the battery, motor, or assist system. If your charger cords arent working as intended, make sure the connections are fully seated. Here, we recommend inspecting the magnetic ring for any damage or dirt. We recommend inspecting the battery and making a replacement where possible. You are using an out of date browser. Sean is even hoping to find a way to introduce the kits to his native South Africa, where the inexpensive but powerful and high-quality kits could foster further independence in hard-hit communities by providing attainable transportation alternatives. All in all, Rad Power bikes are reliable bikes and are worth having. Though it looks pretty critical, it appears because of some common problem. From ensuring the use of sealed bearings to employing only stainless steel rust-resistant hardware on the bike to using custom-made e-bike specific tires rated for 50 km/h (31 mph) to outfitting the bikes with Tektro Dorado 4-piston hydraulic disc brakes (which is essentially motorcycle-level quality), these bikes are well designed and even better outfitted. Adding a flat washer that can spin, further weakens the joint. Type above and press Enter to search. Reasons being, its extremely dangerous and can pose lethal consequences. The bikes come in a specially-sized box with custom foam blocks cut and shaped to fit the bikes, perfectly protecting them inside the box. There the bikes are hand-built by a single technician. Considering how many e-bikes are on the market, the ///amount/// of fires is likely miniscule., Rewritten: Considering how many e-bikes are on the market, the ///number/// of fires is likely miniscule., https://grammarist.com/usage/amount-number/. And they dont just lace the motor wheels, they even lace their own front wheels instead of simply buying off-the-shelf standard bicycle wheels. This is another major reason why Rad Power Bikes fail to start. Fix the prongs if it is bent or broken. So, check the wiring every time before you go for a ride. This is not a paid add for Rad Power B. Thanks for a great website. Besides, it happens if the sensor is faulty or misaligned. When batteries explode, its said that the flow of ions has become abnormal or unstable. Get some Spare Connectors and rectify the connection issues by Soldering. Batteries; Lithium Cells; EBike Motor Kits; Motorcycle Starter Batteries; Accessories; . This problem occurs due to overload, like a sudden voltage jump. This results from a worn brake system. Before beginning, ensure that youre following the instructions for the type of battery you have. You must select a location for your selected assembly option. However, when a single fuse melts, you must replace it immediately. They have a specific lifespan on your Rad-Power-Bikes e-bike. Hoed recalled that after the firefighters came and extinguished the flames, the battery continued to smolder and reignite. Power Your E-Bike With FTHPower Batteries Shop now. As such, we advise against riding your ebike in areas where youre likely to encounter salts, like directly on the beach or roads that have been recently de-iced. This is most likely due to 20+ mph and city street braking of a 60 lb bike + rider/gear (So trying to stop around 225-300 lbs?). Its safe to say that if you love your ebike, you love your battery. Does your eBike feel tired and cant reach the destinations you once enjoyed? Overview. ASSEMBLED IN USA. Whenever the throttle stop working, you should restore or replace it. But it . Support Us | I followed the charging instructions and left it on the charger for 12 hours, nothing seemed off about the charging but after 12 hours it was only back up to 3 bars/ 50%. The battery will reset. However, if you arent confident to DIY the repair job, get professional help. The subreddit r/spicypillows has many scary/humorous examples. You need to make a quick replacement to avoid accidents when such happens. Replacement batteries have an additional $60 shipping & handling charge. Im a supporter. Powered by Shopify. You can find one or more disconnections or loose connections. FTC: We use income earning auto affiliate links. For that, you can apply dry soap and hot water. Now, loosen the clamp bolt with an Allen Key. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. Court; Dec 6, 2022; Replies 3 Views 724. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! Let me explain.