The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. The time needed to make final payment for a cruise has been pushed back, a change the cruise line has not done throughout the global health crisis. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. The airline and flight routing may differ from the original assignment due to this name change. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. If any details appear to be incorrect, you must inform your travel agent or your Personal Cruise Specialist if booking direct within 7 days of us sending the document to your travel agent or you for all documents other than flight tickets and e-tickets and within 5 days for flight tickets and e-tickets. Standard kosher meals must have been requested on the guests booking in advance. This may mean that some facilities and restaurants are not open at full capacity or may change from time to time. Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Forums. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) Please note we do not have any liability to you in these circumstances. 2.2 Are there any prohibited items that I cannot take with me? These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. You must ensure that you are using an up-to-date brochure when you book your holiday. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. All Rights Reserved. Drones are not to be operated onboard the ship at any time.2. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. Once your EHIC has expired, youll be able to replace it with a GHIC. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. When you pay you will be supplied with an ATOL Certificate. The Latest Social Media Scam: Cross. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. Shore excursions may involve or require physical exertion, or involve a degree of risk or danger, and you should carefully consider whether the shore excursion is suitable for you. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. I just talked to a Captain's Club rep. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. 1.10 If I have to cancel my cruise holiday, will I receive a refund? Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Accordingly, we cannot guarantee that tenders are available or even suitable for guests generally or whether they are available and suitable for guests with disabilities or reduced mobility. In order to process your booking, we need to collect certain personal details from you. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. Generally, if you cancel you will have to pay the cancellation charges set out below on the total price of the booking: For cancellations received, the following cancellations charges will apply: For bookings confirmed prior to 1 July 2021: 5 days or less: 100%, 6 to 14 days: 90%, 15 to 28 days: 75%, 29 to 56 days: 50%, 57 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). Please note that passengers embark, travel in and disembark tenders at their own risk. A binding contract between us only comes into existence when we send out our Confirmation Invoice. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. Until that point, your monies are not protected by our ABTA membership or any other arrangement. For this deposit, the cruise line will require that you pay either a flat rate, anywhere from $100 to $1,000 per person, or a percentage of your final fare, anywhere from 10% to 25%. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. Experience, Learn, Connect with Three Distinct Programs Application Deadline: February 17, 2023 Program Fee Final Due Date: March 15, 2023 Program Fee: $4,895 ($4,495 if paid by Dec. . Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. Please advise us in writing of any special requirements you may have at the time of booking e.g. Please note that we must receive the balance of the holiday cost at least 70 days prior to departure. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. If you booked 8/1/2010 or after the final payment is due 75 days. If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. We make every effort to ensure the content contained in our brochures and on our website is accurate. We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation. In the unlikely event you have a reason to complain whilst away, you must immediately notify the Guest Relations Desk on board ship and the supplier of the service(s) in question (if not us). The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. So that we may assist as much as possible, you must tell us about the problem as soon as possible. From August 2022 Travel + Leisure, published by TI Inc. Our descriptions may refer to activities that are available in the ports you are visiting. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. For most international flights, this will be the Montreal Convention 1999. Please make sure that all valuable and important items (for example, medicines, jewelry, fragile items, important travel and other documents, video/camera/laptop/mobile phone etc.) How far out if final payment due? Guidance is also available from NHS (Scotland) on the FitForTravel website. The program was first introduced last year on March 6, 2020, and gives guests far more flexibility to cancel cruises after final payment was due, and introduces a shorter time window when the . We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. Full and final payment is due 75 days prior to sailing. The request/ information can either be emailed to specialistservicesuk@celebritycruises.com Should your needs change after booking or you become aware that you need assistance as described above you must notify us immediately and we will make reasonable efforts to assist you at that time. 1.11 Can I make changes to my booking after it has been confirmed? Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. If you are in difficulty while on holiday and require assistance with health services, local authorities or consular assistance, please call us on +44(0) 1932 834127 for information (calls cost 7p per minute plus your telephone network charge. Enjoy up to 75% off your second guests cruise fare and save up to an additional 1,200 per room.*. Sign in or create an account. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Where a refund is due, we will pay you the full amount of the decrease in our costs. From time to time we may be required to collect personal information relating to you and your party to pass on to the U.S. Immigration Authorities, equivalent government bodies in other countries and air carriers. Please note that your booked flight may not be the most direct route and may also involve multiple stops on route to your destination, which may involve you disembarking from the aircraft.