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How????? I paid into the system I'm collecting because I'm out of work and you can't assist me?" My husband is disabled and Im his caretaker and we are very low income as is so this just sent me on and emotional downhill spiral. The three plaintiffs, California unemployment benefits recipients who reported fraudulent transactions relating to their EDD accounts, claim to have lost access to their funds as a result of Bank of Americas conduct. This morning, I got an email saying regarding profile information being updated. Still waiting to get my funds back and my stimulus check I had wire transferred over to this account. I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. I had made a transfer from my BofA EDD account to my other bank account. Read more here: Camp Lejeune Lawsuit Claims. A class action claims Bank of America failed to protect the security of debit cards issued to California unemployment benefits recipients. I had this happen and would like to be part of any class action lawsuit not sure how to join any advise is appropriated, Yup definitely happened to me! The money was withdrawn from a Wells Fargo atm, but I am still in possession of my card!? EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two . That was 3 months ago and still have not heard anything! Went and sat in the truck and started to breathe trying to calm myself down cuz I was so piss. As the case tells it, Bank of America responded to the uptick in fraudulent transactions by blocking nearly 350,000 Californians access to their unemployment benefits in October 2020. She is back there for about 25 minutes and comes out and tells me shes figured it out. A class-action lawsuit was filed in federal court in Charlotte. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. Filed a Fraud claim, have yet to hear back from BofA on the matter I had always thought that the right answer was a good thing. After I had been assured by Bank of America my credit was permanent, they took it upon themselves to deduct their credit back from my account, with no warning or explanation. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. Wow. They couldnt have done that they still need my Pin#. Contacting lawmaker or news media works faster. Thanks. Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. Im about to lose everything. Instead they. Called BOA right away they frozen my acct and send me to fraud department. Same thing is happening to me for months now. I have tried contacting bank of America and they say they have nothing to do with the account and payments. Blocked my account. They closed the initial claim the day that they froze my account so I suppose they closed it the same day that they opened it when I reported the fraud. They completely locked me out of my own account two axes my own my fund and when I did go and ran my debit card at the atm, it shows a negative balance of 29 99 million dollars. The complaint rounds out with the contention that any arbitration clause or class action waiver signed by affected Bank of America Zelle customers is void and unenforceable given that these consumers were fraudulently induced into banking [with Zelle] upon the belief that their money would be transferred properly and available to them when they needed it. EDD fraud has gotten so bad in my town that some stores and every hotel wont accept the EDD debt card. Right now thousands of claims are not being processed by Bank of America," said Danitz. I wont be the one to alter someones livelihood. "Bank of America should have known this was coming, they did not provide basic security measures. Brian Danitz is leading a class action lawsuit against Bank of America, representing thousands of Californians who were victims of fraud after scammers targeted the EDD. Some of the specifics of the lawsuit include: That card is not a day at Disneyland ! Please help us in this dilemma. Please add me to any claims. This browser does not support PDFs. I asked the BOA Fraud Dept how this happened so I could avoid a repeat occurrence, but got no answer. "I been talking to EDD every day and they say they sent the paperwork over but when I talked to Bank of America, they say they never got it," said Koning. Please provide any additional information about your inquiry. Electronic Funds Transfer Act California Business and Professions Code California Consumer Privacy Act, New to ClassAction.org? The lawsuit is Cajas v.Bank of America, N.A, Case No. Same frustration here on Tuesday April 2 went to buy some groceries and card was declined. They told me to call the fraud department which I did. My mother had an issue with her checks they were never delivered it had been over a month she worried they had been delivered already and someone must have gotten a hold of them. I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. I shouldnt have reported the fraudulent transaction and jus took a be$400 loss cuz my account would have still act. They froze my card and asked me to write up a statement of events to file a fraud claim & fax it to them. Fraudulent charges Punk Asses!! They have sent one letter in late March telling me that my claim was declined AGAIN, after being closed and reopened over 6 times for what they call Reconsideration. I assured him that the card probably would not work because everyone has told me the same exact thing that they dont know whats going on everything looks good except for the fact that my account is partially frozen 2 everything except for deposits. Filed a claim with Bank of America rep. who said I will receive new debit card in 2-3 days. Please include me in your class action lawsuit. It says they will take no further action unless I contact them again..which I plan to do. Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. Facing an unprecedented onslaught of fraud this past October, Bank of America froze an estimated 350,000 unemployment benefit accounts. I made a walmart grocery purchase at 5am and my debit card worked. I never did get a straight story from anyone. While EDD is still holding onto my money. Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. Well, that is exactly what they did to me yesterday $720 dollars was taken while I was asleep at home. Please add me . I don't get my money back?" / CBS San Francisco. Went to use card to buy food for my family and declined. I am stressed to the maximum. I guess it just doesnt matter because Im sure in the eyes of the uppers at the banks I am just simply a sheep. I have had money stolen off my card and Bank of America is doing nothing about it. This field is for validation purposes and should be left unchanged. She seemed pretty shocked as was I. I have been declined at Walmart two separate occasions. A new court ruling in a Bank of America class action lawsuit has ruled that the financial institution will have to pay out more than $76.6 million to settle a claim filed by thousands of customers. i said that isnt possible I am holding my card and was sleeping and only I know my pin. Had 10 days to send back yada yada. They told me that they were going to send me a new card. I had to get my congressmans office involved. Theres NO WAY! will look at it. I would like to be part of this class action. Bank of America restored the funds, only to drain the money back out - leaving many with no money to live on. Thank you. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? The next day, Monday morning I called Bank of America. I knew there was plenty funds to purchase the groceries and gifts I had for my family. She did not give me a reason. I keep being told that it should be there any daY just bee PATIENT THAT IT SHOULD BE THERE ANY DAY THATS BEEN SINCE FEBRUARY NOTHING YET. I have an Acct on here! "As a result, thousands have lost their only lifeline due to fraudulent transactions and hacked accounts.". Bank of America said it has improved customer service and reduced wait times on the phone, and is restoring money for those with legitimate claims. I just got in contact with swiftaccess37 (AT) gmail comjust two weeks ago when I was newly scammed, as soon as I reported my case, they moved into action swiftly and got it all sorted in a matter of days..They are as true as they say they are! Ive never even made a transaction online. Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. I want to sue BOA for negligence, fraud, identity theft, breach of contract and punitive damages. 2021 Mosson says Bank of America handouts debit cards to unemployment claimants that dont have a chip, leaving them exposed to skimming and other methods hackers use to steal private financial data. Your email address will not be published. This is my honest experience. My hold times are normally 2 hours or more. My and my husbands account was hacked 5 times with over $8,000 taken out of our social security. And the BoA aTms she used and still my claim was closed until 3 different agents had to close and reopen it and told me it would take 45 days now for an investigation and a credit which I needed to take care of my daughter since I am a single dad. My health is suffering as they do nothing! This is not true, because in most cases, the bank only needs to prove that you are eligible for a loan workout. I sat there with my mouth opened In shock I couldnt believe how nice and accommodating to her. I called B of A back and said I have never been able to take more than $500 out in a day as it exceeds my maximum daily limit so how could aa thief? I checked my deposit and it showed that there was a deposit on March 29 and then I checked my last 10 transactions and before the gas station was a $440 with drawl from a Bank of America located in Vista California which is 30 minutes from me. An hour later, attempting to use my card, it was denied. Decide which cookies you want to allow. In the middle of him doing so, he hangs up on me. Californias Economic Development Department (EDD) has chosen to have its unemployment benefits distributed in the form of a prepaid debit card, issued by Bank of America, NA. According to the complaint, the bank is responsible for administering the payouts and EDD is not able to force Bank of America to change its ways. They dont offer a option to speak to fraud right away as typically I have been able to imediately reach a live rep in the even of a lost or stolen card situation or fraud in my cause. Click Accept if you consent. B of A flagged it, but never informed me when they closed my acct. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. I just found this..OMG, I have called Bank of America a hundred times. I faxed them the police report they told me to file and other documents and they said they never got them. I stayed quite while she ordered them I hear her tell someone hold on Im finna tell her Ill submit a complaint and to have a nice day. Next day I receive the new card and I am not able to activate it. So for the third time I called them and disputed there decision and fax them the identity theft report and I still have yet to hear from them. According to the complaint, the alleged Zelle service malfunction kept consumers from accessing funds rightfully belonging to them and caused immense hardship as they were unable to pay for basic necessities like food, housing, bills, gas and medicine. Bank of America says it will not comment on pending litigation. Bank of America closed my moms account , someone had deposited $25,000 of unemployment benefits into her account. This is to hold them accountable for their actions and prevent this travesty from happening again. they did not return the stolen funds and basically insinuated his report was fraudulent. This whole ordeal is stressing me out because I dont know how it will affect my future benefits which I need to live on and if Bank of America will refund my $980. The order is a temporary rebuke to Sacramento County District Attorney Anne Marie Schubert, a 2022 attorney general contender who sued Gov. So far so good. In February someone been used my card they made purchased things from food max. this is since February. still not resolved after November 02 2020. It was about 6 weeks later that I received a letter letting me know my case was closed due to fraudulent action. "All my money's gone. by the time I got to the bank they had given away $5,000 from my account. It also claims the bank failed to reimburse victims as required by the EDD contract, and left them on hold for hours as they tried to file claims. I honestly dont even know if that will fix the problem. Please help me to add my name to class act law suit along more non fraudulent claimants. Fast forward to April 24, 2021 I got a letter in the mail stating that I won my claim and my account had been credited $2783 ($3 was for the 3 $1.00 transaction fees) thank God my money back! . They filed my claim again. Their customer service is despicable! The information was supposed to be in by feb 08. They refuse to refund any of the stolen money. On May.19,2021 I received a text message saying I only had 12.00 in my account. A new filing out of California claims the bank isnt protecting the unemployment benefit accounts it is in charge of and is failing to make it right for the thousands whove been frozen out of their money. And it said that same amountThats the app showed. Here I am without my money while not working. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. I was left with no money to live on and no one could give me a glimmer if hope in getting the money back. In addition the claim was incomplete so I had to make sure all the information was included for a second claim. My BOA EDD debit card was hacked in Sept. 2020. I never received a card so I called up there and they told me that they mailed one in November 2020 and whoever got it must of lost it and received another one on December 29 the 2020 and I dont know how much they got it n my name, so whatever I need to do just let me know please and thank you so much for your time. Car payment bounced; insurance payment bounced. I call Edd they say everything is great on their end per my account. Get browser notifications for breaking news, live events, and exclusive reporting. Ive spoken to countless agents on both sides and nothing has been remedied. It seemed to be a form denial generic to everyone and they dont even care that it doesnt apply to your specific claim. I called back several days later to check on the status of my claim and they said it was closed. I have faxed over ic3.gov paperwork I filed and my identification verification documents and still nothing I would like to join a class action as well. Public File for KBCW-TV / KBCW 44 Cable 12. Please help me! Someone hacked into my BofA edd account and stole $300.00 on 04/21/21. REPORT YOUR THEFT TO COPS WITHIN AN HOUR OF SEEING THE THEFT. To the tune of seven grand. I knew I had enough in the account to cover it. The order requires Bank of America to provide some urgently needed relief to Class Members who were frozen out of their accounts after the bank failed to protect them from fraud. Ive been fighting for over a year.please help me. I have even filed a police report. February I called againturns out the guy that filed my claim never really filed it even tho I did get the new card and had been using it for 2 months. Terms and Conditions. asked Diane Davis, a Martinez resident. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. Bank of Americas got me twice in one week. The Claims representative said I was liable for the stolen funds. It was like Jeckl and Hyde. Specifically, the lawsuit alleges that the defendant did not effectively secure debit cards with microchip . ATM withdraws & other unexpected/irregular actions. So I have to claims pending 1 for $ 908.13 and another one for $1098.58. All the transactions happened within a 4 week period and I was never notified by BofA. This is insane. Then on the 6th, the very next day, they closed the claim, for no apparent reason. Got scammed for 980 $ reported to b of a . We have proof of our where about and even provided that to them. If you have been scammed, I sympathies with you and many others who have fallen victim of the fraudsters out there. Somewhere between the funds leaving CA EDD and the Bank of America transfer to my B of A account (which Ive had for years) 4 out of 11 payments made in one day, were never received. Oh and I am out of Sacramento, Ca. Ill join a class action suit against greedy Bank of America any day of the week, just tell me where to sign, I was hacked and found 3 atm withdrawals that I did not make. blocking nearly 350,000 Californians access. I hope we get contacted to join a class action. I have called her 5 times, she has not contacted me back. My account then went negative. Please add me. Also, I am in a different state from where the withdraw took place.?! Per the case, consumers would not have agreed to the terms containing the arbitration provision had they known about the fraudulent, unlawful and unfair activity, misrepresentations, and negligence alleged in the lawsuit. Actions does not process claims and we cannot advise you on the Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! My claim has been denied several times even though the ATM charges were from the UK! I call, call, call and blame game continues. We will sign up for sure. "I feel violated, cheated, unheard," said Jennifer Yick. I called the number on my card and found out that someone had hacked my account, changed my account that I transfer money to and requested the transfer. After several calls they finally reopened my claim. When next you want to be involved in any online investment, always endeavor to make proper research about the company and check online reviews on dependable platforms. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions.